bring around :使转向，使幸福 carry around ：随身携带 get around ： 到处走走
take around ： 带某人四处参观 save down ：？？ save up 储蓄
save up for 为。。。而存钱
layout的内容：title length picture typeface
typeface：n排版
set your limits：说好你的底线
阅读方式
Prediction is a major for in reading 步骤：
study of the layout making hypothese skimming
further prediction
second reading 英文文体分类：
1
share credit and blame：功过于共 request for sth {reject {accept ——embrace eg： My request for sharing credit and blame is embraced by the Board(董事会：the Board) worst-case scenario=worst possible situation inevitalble :certain to happen and impossible to avoid eg: A return to full-time work was an invitable consequence.
hand work over:交接工作
delegate the workload: 下放工作量
expectation fulfill/satisity one's expectation:达成、满足期望；
exceed/surpass one's expectation: 超出期望 fall below one's expectation: 未能达成希望 《Different ways of working 3》的笔记： 听力准备要点： 发音规则——省力原则 文化小要点 eg：keep up with the Jones:赶上邻居 （主要）信息处理： bottom-up top-down 听力习惯：由简单到难 Making predictions 2
找核心词：不容易被替代的 同义词少的，都清楚的 边听边记 练习： 1，save time/money on ：在、、、上节省时间，金钱； 2，catch短语 catch on to :听懂，理解 catch up on:得知。。消息 catch up with：赶上 make up for：弥补 speaking--------writing 要点，大概的结构 加上结尾： The first important thing with working from home is to set up an office space in the house. Everyone knows how hard it would be to work in a space full of noise and distraction, not to mention moving to the next step, which is to plan your working hours and your breaks. 《Making contacts 1》的笔记： 句子构成思路：
原则：回归语法，构建结构，不要急于构成句子，先构成各个成分，写出对应成分英语表达
选谓语动词：意思上主次选择，次要的作为非谓语。 句子顺序上面，时间，地点等状语放在最后；
句意方面，最好不用否定
《Making contacts 2》的笔记：
写邮件注意事项：
1. 如果不知道对方是谁 开头：To whom it may concern, （美式、现代） Dear Sir or Madam, （英式、古典） Dear Sir / Madam, × 结尾：Yours faithfully, Yours truthfully, 2. 如果知道对方姓名或者头衔，但并不熟悉 开头：Dear Mr. xxx, 或者 Dear + title, 结尾：Sincerely, Sincerely yours, （美式） Yours sincerely, （英式） 3. 如果知道对方姓名，而且关系很不错 开头：Dear xxx, 结尾：Best regards, Regards, 4. 如果关系很好 开头：Hi, 结尾：Regards, dear=尊敬的。 结尾：Yours只适用于私人邮件 开头：Dear适用于关系远一点的；Hi用在熟人之间 如果对方直接写你的名字，你也要直接写对方的名字 补充句型：
3
I am writing to ... 注意：puls是口语中用，书面的就不要用了 express my gratitude for ... （感谢） express my sincere apology for ...（道歉） 高频问题3 express my sincere regret for ...（Bad News） 国外工作的好坏 inform you ... （News） 其中单词：expatriate 外籍员工 seek for your assistance in ... （寻求帮助） share my idea / point of view on ...（提供建议） kindly remind you about ...（提醒） → May I remind you... 更有礼貌 《Speaking Test : Part one》的笔记： 在speaking中：
1 话语的表达上要切题，连贯，长度合适；
2 发音：尊重自己的本身，要清晰，注意重音，节奏和语调；
说自己工作的例子：顺序，job title，job responsibility，job santisticified，串联成一句话
本例子中，pay off即为result 高频问题2：Do you thing training is necessary? 回答如下：e.g.
I think providing training is very necessary.
With proper guidance and training,staff could increase productivity.
As a result,the company could earn more profits which could definitely improve staff motivation.
The higher motivation employees have,the more money the could gain. It's a positive cycle.
So in my opinion,providing training is a win-win situation for both company
and employees.
training不好的陈述
高频问题 4 teamwork accept diversity 接受各种人 mutual trust 最后还有final goal 4
Module 2
《Benefits and incentives 1》的笔记：
5
五险一金，第一个是医疗保险
medical benifits。 healthy insurance
《Benefits and incentives 2》的笔记： 表示一个人职位的方法： As+名词；
To be—+名字； 同位语
阅读方法
6
阅读的方法：skimming scaning。泛读 精读
skimming 主要用于问到主旨大意的题目，要看首尾句；
《Benefits and incentives 3》的笔记： 16种时态概述
各个时态的详细讲解，强调的不同
完成时注意：
瞬间动词+for+时间的方法是不一样的！ eg 他死了三年了 的表达。
截图为判断时态的方法 7
手机号码遵循4-3-4原则；
显示工作的两点的注意事项——合理的时态和能力的体现。
Dear Sir or Madam,
I am writing to express my great interest in xxx（所投职位名称）, advertised on your website, and my resume is attached for your consideration.
I have been working for a travel agency for the last 6 months, which enables me to organize schedules and itinerary in a timely manner. Before that I joined xxx company two years ago as a receptionist and was promoted to secretary six months later. With my demonstrated interpersonal communication skill and initiative, I have been working well under pressure in a fast-paced environment.
I have a good knowledge of English as I completed a course at college, and I am also fluent in Italian having lived in Rome for the summer in 2006.
I would greatly appreciate the opportunity to meet with you. You are highly welcome to reach me at…
I look forward to hearing from you. 作文范文总结：
《Presenting your company 1》的笔记： 词汇：
仓库……warehouse 车间……plant
分销中心……distribution center 话务中心……call center 2015-06-17 22:26
with的用法大致分四类： 和 表方法 表拥有
大动作附带小动作……非谓语
8
《Presenting your company 2》的笔记：
写memo之前的读者分析 （可作为写e-mail时候的读者分析）
写memo的subject中，可强调目的和动作 强调目的的点：
在写 memo 的 subject 时候的分析 9
完形填空 改错阅读 搭配 选择
搭配
时间点前面的介词使用总结
《Reading Test: Part Five & Writing Test: Part One》的笔记： BEC reading
按照分数来排序：
改错部分注意点：
1、改的形式只有去掉多余的词！ 2、改错方法： a、看动词！
动词一个句子中一个，若多了，删掉多余的；若少了，看这个句子的连
词，介词，删掉的是连词和介词。e.g.定于从句中没有动词。 10
Moudle 4 《Type of business 1》的笔记： won't be able to:表示真的没有能力做 can't :表示有能力做，但是不能做； 写好句子的方法： 1，分词作定语>写一个定于从句 2，分词或者不定时作状语>并列句或者状语从句 3，动名词或者不定式作主语>名词或者代词作主语 《Type of business 2》的笔记： 在正式文体中： 1，要用thank you 代替 thanks； 要用长句代替短句。 2，主语不是人，或者强调的不是人的时候，最好用被动语态代替主动语态，具体信息代替模糊信息。 3，不用太过口语化的缩写，e.g. I've 根据内容排列时间表，设计对话： 首先，分开可变的和不可变的； 其次，记住英语思维的习惯，开门见山。 all in lower case:全是小写 is going to be: you have a paln will be : you don't hane a plan 时间和地点的写法：大时间+小时间+地点 last（上一个）， this，next，everyz之前不加介词 当last表示最后一个： The last week of this month ，是要加介词的。 I am sorry ：表示有自己的主观犯错，可以改变 I am afraid：表示客观的，自己爱莫能助；
当说到坏消息的时候： 不要开门见山； 不要用短句，用长句，并且用礼貌婉转的句型； 《Type of business 3》的笔记： 公司里面： 告知对方已经做出的让步——一定要告知说明平时怎么样，这次你做了什么。 方法： 1、时态。平时是一般现在时；这次用现在进行时； 2、情态动词：平时一般现在时；这次——could 用虚拟语气： I wish I could 。。。。。表示自己还想帮，但是不能了
告知坏消 息的时候： --自报家门说明关系，身份； --说客套话 --准备充分，但是有错误，不要涉及情感因素 --这个错本来可能出现的预计结果，已经在补救； --补救之后现在的情况 --留下好的态度 《Leaving and taking messages 1》的笔记： 11
措辞问题：
1，选词选句要准确；
e.g. 重要性的明确：important还是vital； 下级给上级提建议的注意：
最好不用：suggest 和 advise that
应该是：I’m wondering if it would be possible to do sth。 2，句子成分选择注意 主谓宾定状补选择
3，直接引语和简介引语以及词汇辨析（旁边图）
《Leaving and taking messages 3》的笔记： 1、提到，说道：speaking of
2、表示请求，要求，命令，建议等含义的动词，后面所接的宾语从句一般用虚拟语气：（shoule）+do
3、have suggestions on sth ：表示对。。。提出建议
《Listening Test: Part One》的笔记：
听力中需要注意：听重读，听重复，听拼写； 一次之后漏掉的东西，重复中注意；
12
听到长难句，主要去抓住句子的意群； 细节问题：单复数；时态的具体；
听力的时候要尽量猜测，猜词性，可能要填写的词
《Type of advertising & Delegating 1》的笔记：(二次元：ACG)
《Reading Test: Part Four》的笔记：
三、写作练习
1. 表示感谢 + 报价表如下
报价表如下（有效期 be valid for...）：
Please find below your quotation, which is valid for the next four weeks. Here is your quotation, which is valid for the next four weeks.
Your quotation, which is valid for the next four weeks, can be found below. 非限制性定语从句：有逗号；从句部分省略掉，对主句影响不大；语气友好nice
限制性定语从句：没逗号； 从句部分省略掉，对主句产生影响；语气强硬
2. 解释报价
1) 优惠活动：说明此活动能给对方带来什么好处 头四周打八折
13
→ 头四周的存货：first four weeks' storage 优惠活动：promotion
打八折：offer a 20% discount off
We are currently running a promotion that is to offer a 20% discount off your first four weeks' storage.
→ We are currently running a promotion offering a 20% discount off your first four weeks' storage.
→ Not only that, we can offer you a further discount of 3% if you pay in advance for twelve weeks , or 5% for sixteen weeks.
※ 写作：注重逻辑结构 —— 句型可以记忆，思维不可复制 信用卡 / 现金付款的优惠： 折扣：discount 信用卡：credit card
可确保订到所需要的room size : guarantee availability of the room size required
除此之外：in addition to that
使用信用卡提前四周预约：reservations by credit card four weeks in advance
→ We have sufficient stock and offer a free and 24 * 7 delivery. ：我们有充足的存货，以及免费的全年无休的送货服务
工作日送：5*8
4. 更详细的内容请参见附件
详情请参见公司宣传册以及关于我公司其他服务的宣传单页。
→ Please find enclosed / attached our brochure and other leaflets outlining our range of services.
如果您还需要更多信息或希望订25元的reservation，请不要犹豫联系我们，您可以拨打免费电话或访问公司主页。
→ If you require any further information or would like to make a £25 reservation please do not hesitate to call us free on 0800 546 7364, or visit www.superspace.com.
14
Module 5
《Art at work》的笔记：
4. divisions, industries, sectors, sections的区别
division：n. a group that does a particular job within a large organisation sector：n. a part of an area of activity, especially of business, trade, etc. → We work with clients in the corporate, hotel, healthcare and urban regeneration (4) sectors.
section：n. one of the parts that something such as an object or a place is divided into
e.g. the reference section of the library
industry：n. businesses that produce a particular type of thing or provide a particular service 2015-07-28 17:34
9. repeat business (回头客) or referrals
• referral：n. when someone sends someone or something to another person to be helped or dealt with 推荐，引荐 → Over 75% of our work comes from (9) repeat business or referrals. 2015-07-28 17:34
2. worldwide和international的区别
worldwide：adj. / adv. everywhere in the world = global (ly) international：adj. relating to or involving more than one nation
→ Founded in 1979, International Art Consultants has been sourcing and commissioning art (2) worldwide for over 25 years. everywhere：adv. in or to every country or area of the world, or in or to every part of a place everyplace：adv. in, at, or to every place; everywhere
all over：prep. / adv. everywhere on a surface or in a place nationwide ：adj. / adv. in all parts of a particular country
3. work with和work under的区别
work with：跟……一起合作，与……共事 work under：在……手下工作
4. divisions, industries, sectors, sections的区别
division：n. a group that does a particular job within a large organisation 2015-07-28 17:33
Speaker 1：解释自己的意思 → I mean… Speaker 2：nice → why?
→ 描述感受 It reminds me of being...
Speaker 3：先给出优点 → ... but perhaps it would look better in
someone's office（不直接说不好，只说在别人那里会更好）
Speaker 4：Well, I'm not really the right person to ask. → why? 给出实例
《Participating in a meeting 2》的笔记：
15
二、Presenting information • Stating facts
Sometimes the information you have to present in a meeting is not going to please the other participants. What do you think is the best way of presenting unwelcome news?
d) Warn the participants by introducing the bad news indirectly by email or letter before the meeting
→ 如果想要一个会议be productive, 一定要有明确的 purpose。通常情况下，可在开会前给每个人发 agenda or list items to be discussed and send it to all the people concerned / involved
（所有相关人员）。与会人员需要有所准备来开会，这样才能come to it with ideas to contribute。 同时，还要对每个点设定时间 set a time limit to each point.
传达坏消息的tips： 1. 物作主语
2. 一开始就表明态度或事件走向 3. 使用长句子 & 柔和的语言 ◆ 物作主语：
1) It looks as if… / It seems as if… We are facing a problem.
→ The problem we are facing is that…
→ It looks as if the problem we are facing is… 2015-07-30 19:04
• Expressing agreement or disagreement I agree... / I disagree...
不同程度的同意和不同意： 1) 完全同意
2) 同意：I agree (with you / your idea). 3) 大部分同意 4) 一部分同意 5) 不同意 6) 坚决不同意
1) 完全同意
strongly / highly / completely / totally / entirely / fully 2) 同意：I agree(with you / your idea). 3) 大部分同意
大部分：generally / in general / on the whole / by and large / in principle 4) 一部分同意
一部分（某种程度上）：to some extent / to some degree to an extent / to a degree
to a certain extent / to a certain degree up to a point（句尾） 2015-07-30 20:12
化骨绵掌三大招 ：以退为进、坦诚相待、反话正说 以退为进：
I understand / know / see your point / see what you mean, and to a certain extent I agree, but...
16
I take your point, but having considered… 我明白你的意思，但是考虑到…… 坦诚相待：
情感：to be honest / to be frank（情感这一点放在最后）
事实：I see / understand / know / take your point / know what you mean / know how you feel, but in fact... / as a matter of fact… 对事不对人：with respect 反话正说：
We have to agree to differ. 5) 不同意（尽量避免使用）
I don't agree with you. / I disagree… 6) 坚决不同意 Tips: ▪ agree → When trying to reach an agreement, it can be a good idea to repeat people's names, together with their points, so that everyone feels they have been listened to. ▪ disagree → 尽量避免提对方的名字，可以说“如果这样的话会不会更好……”
2015-07-30 20:22
Expressions for controlling a meeting Keeping people on the subject ▪ Please focus on the topic. ▪ Michael, you're talking off the subject. ▪ Shelly, please don't digress from the topic. 2015-07-30 20:38
Expressions for controlling a meeting Keeping people on the subject ▪ Please focus on the topic. ▪ Michael, you're talking off the subject. ▪ Shelly, please don't digress from the topic.
Postponing a topic
▪ We will come to that point later. ▪ Can we talk about it later? Changing a topic ▪ I suggest we move on to the next item on the agenda. Completing the agenda ▪ Right, we've covered all the main points. Interrupting ▪ Can I just come in here? ▪ Excuse me, may I get in a word here? 2015-07-30 20:38
《Participating in a meeting 3》的笔记：
2) 听询问他人观点和表达个人观点的句型 What do you think?
What about this idea to do…? I'm assuming… I wonder… Won't it…?
2015-08-02 14:47
询问他人观点类的句型：
① I'd like to hear your views on…? ② What's your opinion of… / on this?
③ How do you think we should deal with the matter? ④ What's your point of view on…? ⑤ Would you like to share your view? ⑥ What are your views on this? ⑦ What do you think of…?
⑧ Could you tell us something about…?
17
⑨ What do you think? ⑩ May I have your idea? ⑪ How do you feel about…? 2015-08-02 14:48
询问他人观点： 第一类：
② What's your opinion of… / on this? ④ What's your point of view on…? ⑥ What are your views on this? ⑦ What do you think of…? ⑨ What do you think? 第二类：
③ How do you think we should deal with the matter? ⑪ How do you feel about…? 第三类：
① I'd like to hear your views on… 第四类：
⑤ Would you like to share your view? ⑩ May I have your idea? 2015-08-02 14:50
《Participating in a meeting 4》的笔记：
二、案例的英文对话表达
CG: One big area (where there's room for improvement) seems to be the standard of our rooms. Across the board, customer satisfaction stands at just 80 percent, with only 22 percent of our client \"excellent\" in this category. What's your reaction to this?
• across the board：整体来说，总体来看
→ 领导式询问：I'd like to hear your views on this. (陈述句语气过强)
FB：说实话，这个结果完全出乎我意料。质量可是我们一直引以为傲的，尤其是在意大利。房间崭新且时尚，此外，我们的服务和卫生条件也一直保持着高标准。我不能接受这个结果居然也适用于我们。 FB: Well, Carmen, to be honest, I'm quite surprised. The
quality of our rooms is something we really pride ourselves on, especially in Italy. Rooms here are new and modern, and moreover, service and cleanliness are maintained at really high standards. I can't accept that this applies to us.
SN：我不太清楚意大利的情况，但是不得不承认伦敦的酒店确实存在这样的问题，问题是比较简陋(shabby)。 2015-08-02 16:32
SP: Mm, I'd go along with Sarah to a certain extent. I mean, it is true that conditions do vary from country to country, but, nevertheless, I also think we need to aim for higher standards. What's more, I think we've got to implement a common quality control code which applies to any Goodrest hotel, in Italy, the UK, India, the USA, wherever — the same standard everywhere, so that customers always know what they're going to get and can rely on us — even if the hotel is in need of modernizing or whatever the local situation. I don't think that the quality control across the group is strict enough. 2015-08-02 16:42
六：电子邮件
《Emailing 2》的笔记：
18
英文 → 中文 → （10天之后） → 英文 学好英语： 思路：操练
句型：主谓宾 定状补 单词：背搭配
0. check your: button, inbox, email
→ Click on this button to restart.
1. click on: a link, a computer, an icon
→ Switch on the computer with this button here.
2. delete, save, click: an email
→ Double click on the icon. 3. send, copy, shut down: an email to (someone)
→ Shut down the computer and restart it.
4. log on to a: mouse, computer, website
→ Use the mouse to move the cursor.
5. restart, delete, register: the computer
→ I deleted the email by mistake.
6. back up, save, break: a document
→ Put a page break in here.
7. fire off, send, dismiss: a reply
→ Our company dismisses people who send personal emails.
19
8. attach a: sender, file, document
→ This email doesn't say who the sender is.
9. type in your: username, icon, address
→ Run the game by clicking on 2015-08-07 18:59
log on 登录
fire off 气愤的匆匆发邮件 Click on this button to restart.
• click : v. to press a button on a computer MOUSE to choose sth. from the screen that you want the computer to do, or to press a button on a REMOTE CONTROL
e.g. Choose the image you want by clicking twice. • click on
e.g. Children can click on a sentence to hear it read aloud. switch on = turn on 打开
Double click on the icon. 双击图标
Use the mouse to move the cursor. 用鼠标移动光标
If you look at the top of the screen, you would see… （presentation）看上半栏可以看到...
→ the bottom of the screen toolbar n. 工具栏 2015-08-07 19:06
If you look at the top of the screen, you would see… → the bottom of the screen
人：you 动作：click on, be able to see By clicking on the icon, you'll be able to see…
Please look at the toolbar (工具栏) at the top of the screen. Let's focus our attention on the icon just following the toolbar.
Let's focus our attention on the icon just below the toolbar. below：adv. / prep.
following：n. / adj. / prep. 实词：n. v. adj. adv. 虚词：prep. conj. prep. + n. → 作状语
e.g. He cried, but / so / and I smiled. conj. + 句子
following：happening or coming immediately after sth. — used about periods of time, or parts of a piece of writing
below：in a lower place or position, or on a lower level
following → 时间的后面 below → 方位的下面 用途：写邮件 / 做presentation / 打电话求助 2015-08-07 19:05
《Emailing 4》的笔记：
介词➕名次：副词
副词做状语，状语前置表示强调 2015-08-24 11:00
三个内容中找重点，重点是成为代理，然后是给宣传册和联系方式 中国联系方式是➕86➕区号
最后改为I look forward to your reply，最好不用现在进行时，一般现在时表示状态。
表示特别急切的时候用现在进行时 2015-08-24 11:00
further to our……表示对之前种种事情的延续。
the pripnt is attached foryour reference ：详情请见附件的表达
需要一个给回头客的价格/折的表达：price/discount for repeat business
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2015-08-24 11:00
《Emailing 6》的笔记：
1. Write an email direct to the hotel to ask if they have a room reserved for you. Remember to give your name, the dates and the name of the online booking site you used. Give the email to Student B.
正式邮件的呼语和结尾：
Dear Sir or Madam, / To whom it may concern,
I am writing to seek for the confirmation of my room reservation. I booked a single room for four nights, 1-4 June, via your website, but I have not received your confirmation yet.
The detailed information is as follows: Name: xxx
Arrival Date: 1 June (Check-in) Departure Date: 4 June (Check-out) Room: One Single Room Booking Date: xxx
Booking Site: www.xxxx.com
Yours faithfully / Yours truthfully 2015-08-24 11:44
《Reading Test: Part Two & Reading Test: Part One》的笔记： Reading Test: Part Two → 考查对文章结构的理解 汉堡原则： topic sentence
supporting sentences concluding sentence
supporting sentences的证明方法： example quotation data
comparison and contrast reason
explanation 考题分析： 字数：450 - 550 来源：报刊、报告 题型：搭配题 数量：5题
Exam Success (P64)
阅读Part Two解题技巧： • 汉堡原则
• 书上Exam Success (P64) 结构分析的目的： 1) BEC考试
2) academic writing
BEC阅读：主要来源于报刊文章，而在公司entry-level的人接触最多的是email
BEC其它部分（听力、写作）：很实用
If you constantly try to be the best of the best, stop it. ------Why? → health problems解释过于笼统 → 从具体到抽象 For example… irritable：adj. getting annoyed quickly or easily SYN crabby, bad-tempered
switch off：难以（从工作中）转换过来 解题技巧：
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→ 先看选项或题干，划出代词或找出关键词 → 再看正文，划代词或汉堡原则 supporting sentences的证明方法： fact example reason
comparison and contrast
explanation：从具体（可讲个人经历）到抽象 2015-08-31 09:33
work-life balance：生活和工作的平衡
irritable：adj. getting annoyed quickly or easily SYN crabby, bad-tempered 急躁的，易怒的
switch off：难以（从工作中）转换过来 career progression = career path 职业发展 cross the line：过界 解题技巧：
→ 先看选项或题干，划出代词或找出关键词 → 再看正文，划代词或汉堡原则 supporting sentences的证明方法： fact example reason
comparison and contrast
explanation：从具体（可讲个人经历）到抽象 workaholic n 工作狂
intensive adh. 密集的；精细的 7.3 Reading Test: Part One
→ 考查快速阅读能力，辨认具体信息和细节，个别考主旨大意 考题分析：
题材：四篇较短的信息性文章或一篇长文章
相关主题的短文（描述产品，招聘广告；背景相似，各有特色）
题型：搭配题 字数：250 - 350 数量：7题
main ways of reading： skimming 略读 scanning 扫读
extensive reading 泛读 intensive reading 精读 定位词：
1. 人名、地名、国家名、组织机构名 → 上下三行必有考点
2. 数字相关：时间、金钱、度量衡、年龄 3. 比较级：考作者态度 4. 指路词：
1) 表提示：for example 举例, in conclusion 结论 / 总结2) 表关系：and, but, so, however, in addition
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Module 7
《Not sold on sales?》的笔记：
The incumbents will learn these skills by working within the various divisions:
(1) Sales Development
- Analyze sales opportunities. - Develop product comparisons.
- Review pricing practices, product improvement programs, and new product information releases, competitive information releases, various communications media, etc. - Make product presentations. (2) Marketing Support
- Analyze company's trade advertising as seen in news service articles, publicity and product literature.
- Assist senior staff in advertising campaign researching and field story development and understand company trademarks, etc. - Become skilled at the development and execution of dealer sales seminars regionally or in Peoria involving product, application and salesman skills. 2015-09-03 09:24
看招聘信息需关注：
① 职位性质：part-time / full-time / contractor ② 汇报对象，隶属部门 ③ 出差
④ 工作职责：公司越大，职责划分越细 bidding：竞标，投标 binding：装订 revenue：收益 virtual：虚拟的
关于take initiative的经验分享： 下雨天，实习生提醒换鞋
→ take initiative需从小事做起
budget and cost control → 说明此职位相对较重要
guidance and direction from the Supervisor → 有人带很重要 the Supervisor → 能力突出 & 有职责带新人
想要应聘的公司招聘信息不详细怎么办？ → 明确自己的定位
→ 查看世界500强中领头羊的招聘职位 → 看第二梯队的职位要求 → 看竞争对手的相关职位要求
The following words can be used in front of \"job\" and \"work\": 1. satisfying, stimulating, fascinating, exciting
→ The work is interesting and gives you positive feelings. 2. dull, boring, uninteresting, unstimulating → The work is not interesting. 3. repetitive, routine
→ The work involves doing the same things again and again. 4. tiring, tough, hard, demanding
→ The work is difficult and makes you tired. 2015-09-03 09:24
My work involves: 1. + noun
human contact long hours team work 2. + ing
solving problems travelling a lot
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dealing with customers
《Selling 1》的笔记：
文章结构：
process analysis 介绍
1. Directional process: How to do or make something. It gives direction. 2. Informative process: How something is or was made or done, or how something works. It gives information on processes that are not intended to be — or cannot be duplicated by the individual reader.
process analysis 文体结构特征
1. 标题有明确的how to do sth.的字样
2. 以给clear action为主，一般按照时间先后顺序或逻辑的主次顺序排列
3. 语气 (tone) 多为中性
4. 通常会有比较明显的“1, 2, 3, 4”等指示词标明每一步 5. 每一步的开头第一句往往都是祈使句 2015-09-05 11:00
学习分享：
总结学过的内容，将其进行分类 （做成思维导图）
遇到类似题目，再复习一遍，把相关的知识结构图列出来，不断重复 列知识总表
→ 词（实词 & 虚词），句子，文章 语法（时态，非谓语动词，定语从句） 解题技巧和思路 词汇辨析：
1. beginning：the first part of something such as a story, event, or period of time
e.g. The beginning of the movie is very violent.
2. start：the beginning of something, or the way something begins e.g. Tomorrow marks the start of the presidential election campaign. 3. commencement：[formal] the beginning of something — used especially in
official contexts
e.g. the commencement of the academic year
4. origin：the point from which something starts to exist e.g. He wrote a book about the origins of the universe.
5. the onset of something：the time when something bad begins, such as illness, old age, or cold weather e.g. the onset of winter 2015-09-05 11:00
establish：to start a company or organisation, especially one that exists for a long time
set up：to start a new company or organisation
Set up is less formal than establish, and is the usual phrase to use in everyday English.
→ establish：to begin a relationship with someone or a situation that will continue
☞ 更多和trust的搭配可参见《剑桥搭配词典》
《Selling 2》的笔记：
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Fax，传真
dedicated line 直拨号，传真专线 over sheet 包括： 收件人姓名 发件人姓名 & 联系方式 传真总页数
• 国际长途中：+ = 00 • 地区区号前的0省略掉 八位电话号码：4-4 六位电话号码：3-3 七位电话号码：4-3 e.g. +86 991 1234 123
Document ready 准备完成
Sending 正在发送Transmission OK 传输成功 No response / Busy / No ans greeting 没人接，忙线
Commu error 传输错误 Disconnected 线路中断 Jammed 卡纸了 Paper roll empty 没纸了 No rec paper 没纸了
Receiving 正在接收 2015-09-05 16:09
新优点：
1. 和旧的有联系的优点 • Two thirds the price of W1 • Outside of city centre.
30-minute drive from Brown and Burr. Just off motorway. 2. 优点罗列(按客户要求的顺序排列) • Space availability of 100㎡ • Brand new facility
• Easy access for lorries and adequate parking • CCTV and security firm check once a night ↘ 闭路电视 (= closed-circuit television)
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Module 8
《Training course》的笔记：
training内容分类： 1. hard skills：
PPT, Excel，修理复印机，conference call 2. soft skills：
effective communication presentation skills customer service 2015-09-07 16:46
组织培训的三大注意事项：
1. training conditions → physical space
2. training timing → Training should be provided for people when they are able to use the skills. (Define 定义客户需求)
3. training similarity → 课程讲解需从已知过渡到未知 (对讲师的要求) 2015-09-07 16:48
意向调查方式： 1. interview → detailed info,
but time-consuming when a large
number of employees require training 2. checklist survey
→ 方便选择，但有时并不是急需课程，浪费时间和资源 3. rank order → priorities
2015-09-07 16:51
《Showing you're listening & Listening Test: Part Two》的笔记：
A good listener reacts responsively. （语言层面） • Use encouraging words to show you are listening. - Mmm.
（I see：我明白了，我懂了；I know：我早就知道了，别说了） - Right. - Uh, huh.
• Use encouraging words that will invite them to continue. - Tell me more. - Let's talk about it.
A good listener reacts responsively. （body language）
• Use nonverbal actions to show you pay attention to what is being said. - relaxed body expression - head-nodding - facial expression
Avoid saying the following phrases like： Are you sure? It's not that bad.
Sleep on it. You'll feel better tomorrow. The following things to avoid like： Don't interrupt. Don't interrogate.
Don't change the subject. 2015-09-07 20:45
《Showing you're listening》的笔记：
A letter of complaint:
• following：prep. after an event or as a result of it
• despite：prep. used to say that something happens or is true even though something else might have prevented it
e.g. Despite all our efforts to save the school, the authorities decided to close
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it.
Do not use despite to introduce a clause. Instead, use despite with a present participle.
Use despite the fact that , or a clause beginning with although. e.g. She seemed not very happier despite the fact that her physical condition had improved. 实词：
名词、动词、形容词、副词 虚词：介词、连词（胶水”词）
连词主要连接句子的，介词一般用于连接词 2015-09-09 16:32
反馈信结构：
1. 第一段：说明写作目的\"send you some feedback\" Tips：(1) 尽量避免一开始就直接陈述负面信息 (2) 作为第三方，尽量避免直接说要投诉 2. 第二段：具体描述事件
Tip：只描述客观事实，不发表主观情（时间顺序 + 逻辑顺序） 3. 第三段：希望对方采取的行动
→ ... I may have to reconsider sending staff in the future. I would be grateful to hear any comments you have to make either by phone or in writing.
2015-09-09 16:39
听力中段落填写句子，听力方法：
paraphrase方法：
同义词替换：具体变抽象
陈述最重要最核心的内容
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Module 9
《What's that smell? 2》的笔记： 定语从句的代词问题：
supporting sentences 的证明方法： 1. fact
2. example 3. reason
4. comparison and contrast 5. explanation 有用句型： 1. 考试类句型
Fragrance is as much a marketing tool these days as a logo, a slogan or a jingle.
• fragrance：香味，香料
• as much a … as：as … as 的变形，表示“和……的程度是一样的” • slogan：标语
e.g. Impossible is nothing.
• jingle：广告的配乐，广告歌
→ 译文：近年来香氛或香味就像商标、标语或广告插曲一样成为 一种营销方式。 2. 生活类句型
I'm not in the mood. 我现在没心情。 3. 工作类句型
1) We could use xxx to improve brand identity.我们能使用xxx来提升品牌的形象 / 身份。 identity
① someone's identity is their name or who they are e.g. identity card
② the qualities and attitudes that a person or a group of people have, that make them different from other people 辨识度
e.g. Children need continuity, security, and a sense of identity. 2015-09-15 10:08
3. 工作类句型
1) We could use xxx to improve brand identity.
We have experimented with xxx to attract shoppers to displays in stores.
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experiment with：试验，试用 • 次品：defective products ：determine and eliminate We have experimented with xxx to determine and eliminate defective products. 《Getting through》的笔记： 一、电话用语 You want to phone someone in a company. You __pick up______ （接电话） the phone. You hear the dialing tone and ____（拨号）the number on the ______keypad/dial________（拨号盘）. You don't know the person's ______direct line_____（直线电话）number, so you dial the number of the company's ________switchboard_____（总机）. One of these things happen: • dialing tone：拨号音 e.g. This phone doesn't work. There is no dialing tone. • dial：v. / n. 拨号；拨号盘 • operator：接线员 1. The number rings but ______no one answers/no answer____（没人接）. 2. You will hear the _________engaged tone______ (BrE) / _busy tone_________ (AmE) （占线）because the other person is already talking on the phone. You _____hang up____（挂机）and try again later. 2015-09-16 08:39 • engaged：厕所有人 • vacant：厕所无人 • occupied：厕所有人 • vacant：厕所无人 3. You _____________（拨通了）, but not to the number you wanted.
The person who answers says ________________________________ （你打错了）. → I'm afraid you've got the wrong number. 4. The _________（前台）answers. You ask for the __________（分机） of the person you want to speak to.or you could call our company's switchboard and dial my extension. 5. You are ______put through_______（接通）to the wrong extension. The person offers to ____transfer____（转接）you to the right extension, but you are _____cut off___（断线了）— the call ends. → He cut me off! (╰_╯) 6. The person you want to speak to is not at his desk and you leave a message on his _____voice mail_____（语音信箱）. You ask him to call you back or to _________return your call_______（回电话）. 星号键 *asterisk key • 井号键# ：hash key (BrE) / pound key (AmE) 二、电话礼仪 1. Answer all incoming phone calls after the third ring. 2. Your tone means almost everything. (^o^) 3. A complete greeting is very necessary 对内：XXX speaking 对外：XXX company,xxx speaking 4.I,m putting you on sperker phone： 免提 5.问问：put sb.on hold 每隔30秒将打电话的人接回。 hi，this is xxx gagin.The one you fount is not answering his phone. would you like to try again or leave him a message? mute键，put sb on hold时候需要按下来。 2015-09-16 09:13
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“请稍等”的几种说法： 2. 我一会给你打回去。 I'm just going to make you wait. → Can I call you back? / Can I get back to you? I'm just going to put you on hold. 3. 信号不好，先挂了吧。我一会打给你。 Can you wait for me for a second? → This is a bad connection. Please hang up and I'll call you back. Can you bear with me? • 手机没电： no battery 2015-09-16 09:21 请稍等！ I'm just going to make you wait. I'm just going to put you on hold. Can you wait for me for a second? Can you bear with me? please 放在前，命令的语气较强 please放在后，表示礼貌和尊重 Tip：打电话的过程中，让对方等待时，要告诉对方你正在做什么 1. 请稍等，我现在正在等我的电脑打开这个文件。 → I am waiting for the file on my computer to open — just a moment, please. 2. 稍等，她现在就过来了。 → She's just coming. 3. 稍等片刻，我现在找个纸和笔，记一下你的电话号码。 → Hold on please. I'm just looking for a pen so I could write down your number. 4. 不好意思，稍等一下好吗？我查看一下我的笔记 / 日程。 → Could you bear with me for a moment, please? I'm just looking for my notes to check. 2015-09-17 19:14 常见句子补充： 1. 要不我把这个写邮件里发给你吧。/ 要不你把这个写在邮件里发给我吧。 → Can I put it in an email?/ Would you put it in an email please?
• （信号、电量）一格、两格：one bar / two bars 4. 周围太吵了，我听不清，我一会打给你好吗？ → There's a lot of background noise. I can't hear you very well. Could I call you back later? 5. 我这边有点事，我一会给你打过去。 → Could you excuse me for a moment please (+ 理由)? I will call you back (xxx minutes later). 6. 还有个电话来了。 → There is another incoming call. 7. 你能稍微大点声吗？ → Could you speak a little louder please? 2015-09-17 19:19 《Getting through& Writing Test: Part Two》的笔记： 讲道理老师版参考答案： Hi xxx Further to your message, I am delighted to participate in next week's brand development meeting in which we can discuss more details on the attached ScentAir's latest proposal. I am looking forward to seeing you. Best regards / Sincerely 教师用书版参考答案： Dear Mr Kay,
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Further to your message regarding next week's brand development meeting, I can confirm that I will be able to attend. Please also find attached ScentAir's latest proposal, which we can discuss in more detail next week. I look forward to seeing you. Best regards John Taylor
一、回顾各种文体的格式 讲过的文体： memo
, voicemail message, meeting minutes, letter, fax, report 1. Memo (Module 1.2，Lesson 5) To: From: (Date:) Subject:
☞ 注意：memo没有呼语和落款，直接进入正文，一般只有一段 2. Voicemail message (Module 3.2，Lesson 17) Message for: xxx xxx called (at 4pm) Message: 自己的名字
3. Letter (Module 6.2，Lesson 37)
右上方写寄信人联系地址（先写名字，地址从小到大排列） 左上方写收信人联系地址（先写名字，地址从小到大排列） 齐头式，落款先手写姓名，再机打姓名 2015-09-18 09:15
4. Meeting minutes (Module 5.2，Lesson 28) Minutes of xxx Venue: Date: Time:
Attendees / Present: Name, Title
xxx in the chair opened the meeting at (time).
This minutes was read by xxx and confirmed as a true record.
Discussion centered on xxx (subject) 1. xxx 2. xxx 3. xxx
The final agreements achieved in this meeting were as below: 1. xxx 2. xxx 3. xxx
Following were some of the pending issues needed to be discussed in the next meeting. 1. xxx 2. xxx 3. xxx
Time of next meeting: Venue of next meeting:
This meeting was closed at (time).
6. Report (Module 4.2 & 6.1，Lesson 23，教材P43 & P59) BEC考试中的report模式： Report on… Introduction
- 为什么要写这个report？ - 希望最后做什么？ Findings → 客观 - 描述现象
- 说明现象的原因 Recommendations
- 给出clear action，但不需要陈述优缺点
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2015-09-18 09:32
p95 report 1. 写题目
Report on findings of flavours with focus groups and recommendations → 人 + 事 事：flavours 人：focus groups
教师用书上的题目参考答案：
Report on findings from focus group research 2. 写 Introduction Introduction
• 为什么要写这个report？ • 希望最后做什么？
☞ 应包含以上内容，注意使用套路句子 → The aim of this report is to
present flavour preference of focus
groups and make recommendations based on findings. 3. 写 Findings Findings → 客观 • 描述现象
• 说明现象的原因 取舍信息的基本原则： 1) 选占大多数的数据
Very positive (73%) & Strong dislike (55%) 2) 选反差最大的数据 3) 选有notes注明的信息
教师用书：'flavour doesn't taste real' → artificial taste
讲道理老师：直接引用 'too much sugar' & 'flavour doesn't taste real' 口语：Here I quote...
2015-09-18 10:16
3) 选有notes注明的信息
教师用书：'flavour doesn't taste real' → artificial tast 口语：Here I quote... ▪ 描述柱状图中的约数时， 尽量避免出现具体数字， 可给出倍数对比 ▪ 描述饼图 (pie chart)， 可出现具体数字
e.g. 9% Strong dislike vs 59% Strong dislike 2015-09-18 10:30
→ Based on these findings, I would recommend that the company launch both normal and diet versions of cherry flavour and consider producing a diet version of strawberry flavour. 根据以下内容写 Findings
Findings的分析可以分成两大部分： 第一段：饼图（给具体数据）
第二段：柱状图（给倍数对比，多用表示约数的词） 写Findings部分的思路： ▪ 按时间顺序写（P43） ▪ 按逻辑顺序写（P95 本题）
http://www.hjenglish.com/new/p113621/
请仔细阅读以下文章，并依此仿写Findings部分的内容。 2015-09-18 10:58
误区：
用cherry flavour和strawberry flavour作主语 → 中文版：樱桃味的，有73%的人比较喜欢； 草莓味的，只有32%的人特别喜欢。
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纠正：
用人作主语
→ 中文版：有73%的人比较喜欢樱桃味的； 只有32%的人特别喜欢草莓味的。 2015-09-21 20:05
根据以下内容写 Findings
Findings的分析可以分成两大部分： 第一段：饼图（给具体数据）
第二段：柱状图（给倍数对比，多用表示约数的词） 写Findings部分的思路： ▪ 按时间顺序写（P43） ▪ 按逻辑顺序写（P95 本题）
请仔细阅读以下文章，并依此仿写Findings部分的内容。 >> 原文链接
http://www.hjenglish.com/new/p113621/第一段：
Firstly, 73% of respondents vote \"Very positive\" to cherry flavour _while_ just 32% think the same of strawberry. In addition, only 9% strongly dislike cherry flavour but as many as 59% respondents give strawberry this very _negative_ comment because it contains \"too much sugar\" and \"flavour doesn't taste real\". 注意事项：
1. 选主语时，人作主语比物作主语相对简单
2. 注意百分比的表达，学会使用 \"while\" 表示对比 3. 掌握一些小词的用法 (e.g. as many as, only, just, etc.) 2015-09-21 20:06
讲道理老师版参考答案：
Report on findings of flavours with focus groups and recommendations Introduction
The aim of this report is to present flavour preference of focus groups and make recommendations based on findings.
Findings
Firstly, 73% of respondents vote \"Very positive\" to cherry flavour while just 32% think the same of strawberry. In addition, only 9% strongly dislike cherry flavour but as many as 59% respondents give strawberry this very negative comment because it contains \"too much sugar\" and \"flavour doesn't taste real\".
On the other hand, with regard to the normal and diet versions, diet strawberry ranks first, with approximately a quarter more than diet cherry, nearly two times of normal cherry and four times of normal strawberry.
Recommendations Based o
2015-09-21 20:20
Recommendations
Based on these findings, I would recommend that the company launches two types of cherry flavour drink (normal and diet). While I wouldn't suggest a normal strawberry version, the company could consider producing a diet version which was clearly more popular.
以下两张图是module 10 的语法，虚拟语气的知识：
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Moudle 10
《How Madonna managed success 1》的笔记：
P96 Reading 自学注意事项： 1. 单词 ▪ 边看阅读文章边划好词，将划出的词和P97 Vocabulary出现的作对照 ▪ 好词 = 高频使用的词汇 2. 句型 ▪ 虚拟语气
→ If she hadn't set out with this vision, success wouldn't even have been a possibility. 3. 篇章结构 ▪ 文体：process analysis
重点1：学习如何引入作类比
contrast 强调不同：指路词有however, yet, nevertheless comparison 共通项
指路词：likewise, similarly 重点2：学习开头如何引入 → 设问引起读者兴趣 Understand the industry
Madonna was one of the world's first artists to bring the focus group approach to the music industry. focus group：a small group of people that a company, political party etc. asks questions in order to find out what they think of their products, actions etc. approach：n. a method of doing sth. or dealing with a problem e.g. He decided to adopt a different approach and teach the Bible through story-telling. 2015-09-22 15:53
focus group：a small group of people that a company, political party etc. asks questions in order to find out what they think of their products, actions etc. lfocus groups - 焦点小组，也称焦点团体、焦点群众，是质性研究的一
种方法，就某一产品、服务、概念、广告和设计，通过询问和面谈的方式采访一个群体以获取其观点和评价。该焦点小组的成员往往经过实验者选择而定，并保证在实验过程中被试方能够充分分享其意见和主张。 10.2 listening
• at the site：在现场 → at + 小地点 in + 大地点
• It's going well. 一切顺利。 / It's going smoothly. e.g. It was a smooth ride.
• We can't afford any more mistakes.
1. They'd be fine if it weren't for the fact that… → 虚拟语气
2. If I send them straight back, the manufacturer will probably say it's the architect's fault.
→ 条件状语从句（possibility）
3. If I'd known this project was going to cause this much trouble, I would have said forget it! 虚拟语气（对过去的虚拟） 4. Call me back on my mobile if you get this message. → 条件状语从句（general truth） 2015-10-02 10:43
《How Madonna managed success 2》的笔记：
Tips:
• Report的每个标题 需说明具体内容
• 若Report内容较长，可列出来树状结构
Recommendations
In order to improve their success we recommend the following strategies: 1. Define needs of focus groups
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• Find out the preference of focus groups by playing different music to them. • Design an online survey for existing fans to confirm their favourite songs and out-of-date songs. 2. Improve product placement • Give fans free T-shirts with modernised band's logo and encourage them to wear it at fashionable nightclubs including the new venues the band finds for them. • Launch a range of aftershave or perfume called Soundblaster and include this smell inside the CDs. 3. Increase publicity Pay Hollywood film makers to • let the band act in a new movie. • lead for the film's soundtrack. • provide a free download link of the soundtrack on the movie's advertising website. 2015-10-07 13:58 《Solving problems 1》的笔记： P102词汇练习 第一句话： 这个可能比以往正常时要早一点，但为了保险起见，我们最好还是能赶在客户的进度之前。你也知道这个客户超喜欢在最后时刻再变点什么，这样的话，我们就会被打得措手不及落后进度了。 英文： This could be earlier than normal,but we'd better stay ahead of schedule to be safe。You know how they like to change things at the last minute and we're all suddenly behind the schedule。 2015-10-07 15:05
第二句话： 物资(merchandise) ([U]. formal) 必须在巡演(tour)开始前两周送到所有零售商手上和演唱会地点。 英文： The merchandise should be delivered to all retailers and concert venues two weeks before the tour begins. The merchandise needs to be delivered to all retailers and concert venues in the two weeks prior to the start of the tour. • prior to sth.：(formal) before e.g. All the arrangements should be completed prior to your departure. begin比start更正式一些 2015-10-07 15:08 写作tips 正式的，完整的句型+一般常见的词汇； 一般的，完整的句型+正式和非正式单词混搭使用。 2015-10-07 15:32 《Solving problems 2》的笔记： 本课核心内容：同一个意思，不同的表达方式 → 潜台词不一样 一、根据汉语意思写出英文句子 1. 日程上的相关改变 certain changes to the schedule 2. 销售期限（时间）没必要这么长。 1) The sales period is unnecessarily long. → 最不掺杂个人情感
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2) I don't think the sales period should be that long. → 个人情感或主观意愿最强烈
情态动词表达强烈的主观色彩 3) It's not necessary to have / arrange / plan such a long sales period. → 中性的表达,强调动作 2015-10-07 16:46
3. 我们需要把送货日期提前两周。
We need to bring the delivery dates forward by two weeks. by 18th：包含18号 before 18th：不包含18号 2015-10-07 18:30
《Listening Test: Part Three》的笔记：
1. Problems
1) Take management role without thinking it through.
2) Tell his former workmates what to do.
New managers have to be able to tell people who were once their workmates — or equals — what to do. （听力原文）
But what I really mean to say is that networking with managers is also about talking to peers who can give you help and advice... （听力原文） 3) Change dynamics.
dynamics: n. the way in which things or people behave, react, and affect each other
The dynamics of the relationship have to change. For example, you won't have that chance to go for a drink after work and have a quiet moan about the company any more. （听力原文） 4) Try to please everyone.
You know, managers shouldn't expect love! （听力原文） 5) Have too many meetings (it's normal).
2015-10-07 21:10
2.How to become a manager
1）Tell you boss so that you could get more responsibilities monitor new staff x supervise new staff x mentor new staff √
Many companies can also give you the chance to try out management roles, for example, by taking more responsibility such as mentoring new staff or taking on the duties of your boss when he or she is away taking on the duties of
2) Enjoy trainings in leadership or finance. （财务）
Selling or promoting yourself is important for promotion... But what I really mean to say is that networking with managers is also about talking to peers who can give you help and advice because as managers they face similar problems to you.（听力原文）
tips：注意去看哪个部门拨款比较多，就 说明这个部门更牛逼。
Listen to former leader but develop your own way（多听之前老板的意见，但是yon给自己的方式来做） 2015-10-07 21:13
→ I'll wait for you in the conference room in the corner of the 2nd floor.
我在二楼拐角的会议室里等你。
.. and this week we're taking a special look at the move from regular member of staff working alongside everyone else to becoming a manager.（听力原文）
定语的特性：词组或句子常放在被修饰的名词后面
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→“是什么”+ 第二遍再听修饰词 2015-10-07 21:21
在一线工作：work on the front line
hands-on: adj. doing something yourself rather than just talking about it or telling other people to do it 好句子： → 建议背诵哦 ~
Selling or promoting yourself is important for promotion. 2015-10-07 21:22
四、BEC听力部分总结
1. 共分为三部分，均听两遍
2. 有些题可直接根据题目进行猜测
3，Part one中的三个听力和telephone conversation or voicemail
messagesyoug有关，每个听力四个空，每个空填一到两个单词，通常需
要填写
人名，职位名，公司名，数字，日期，商业术语。
4，4. Part Two中的两大部分均为选择题（8选5），每部分5道题，均和一个大内容或大话题相关
5. Part Three中的一篇长文章多属于对话类 (dialogue)， 8道选择题（可根据题干和选项猜出2-3道题）
形式包括：interview, conversation, discussion...
图像资料： 甘特图
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P109听力分析，看题干分析问题
E.g
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Module 11
《Coffeenomics》的笔记： 1. 位置 / 功能 2. 关键词
→ 人名、地名、国家名、数字、时间、日期等 本课讲相关考试技巧的原因：
1. 基础 + 技巧（技巧同样适用于其它类型的考试） 2. Module 11的内容日常工作生活接触较少，不太实用 分析听力：
明白何种情况下背景知识重要，何种情况下是自己没听懂（而非不熟悉背景知识导致）
Tip: 大写单词一般都是专有名词 • the Bird's Nest：鸟巢 bird's nest：小鸟的巢 • the Great Wall：长城
• the Forbidden City：紫禁城（故宫） • Fairtrade：公平贸易 猜测的方法：
1. 功能性（判断所在位置） 2. 关键词 3. 路灯词
4. 比较级（作者的态度或偏向） 5. 亮点（异常情况） 1) 巨大差异 2) 重大改变
3) 议论文或说明文中出现讲故事 4) 浅显的举例、打比方 • 暴利：excessive profits
• 以……为代价：at the expense of… • 人工成本：staffing costs / labour costs
Fairtrade guarantees to pay growers a fixed proportion for their coffee,
which is above standard market rates. For example, a farmer selling a pound of Fairtrade Arabica coffee is paid $1.26 compared to the world market price of $1.10 a pound. £ 英镑 $ 美元
€ 欧元
Match these definitions to the words in bold in the article.
1. People who handle goods between the producer and the retailer. (middlemen)
2. A larger difference (in price, for example). (disparity) 3. Be bought and sold. (change hands)
4. Cost of heating, lighting and electricity. (overheads) 5. Take items into account to calculate costs. (factor in)
6. The amount needed to pay costs before profit. (break-even total) 7. The amount added to the product when it is sold. (mark-up)
8. Goods which are transported by ships, planes, lorries, etc. (freight)
9. The total value of goods and services produced by a country in one year. (gross domestic product)
10. Organisations which help and represent the interests of a group of people in need. (charities)
staple：adj. [only before noun] forming the greatest or most important part of something
e.g. Oil is Nigeria's staple export. a staple ingredient of comedy
precinct：n. an area of a town where people can walk and shop, and where cars are not allowed
e.g. shopping / pedestrian precinct trade commodity：交易实体
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product：n. something that is made or produced in large quantities, usually in order to be sold
goods：n. [plural] things that are produced in order to be sold, especially for use at home
e.g. They sell furniture and other household goods.
commodity：n. [C] [formal] a type of product or raw material that can be bought and sold — used especially about basic food products, metals, and fuels
e.g. The decline in prices for agricultural commodities made the economic situation worse.
merchandise：n. [U] [formal] things that are being sold, especially in shops e.g. Customers are not allowed to handle the merchandise.
wares：n. [plural] [written] things that are offered for sale, especially in a market or on the street
e.g. In the market, the traders began selling their wares.
export：n. [countable often plural] a product that is sent to a foreign country in order to be sold
e.g. US exports rose to $11.935 billion.
import：n. [countable often plural] goods that are brought from one country into another to be sold there
e.g. The UK clothing industry cannot compete with foreign imports on price.
at the expense of 以... 为代价
notable difference = disparity（显著的）差异，不同 overheads 作复数用，意为“管理费用，经费” freight 货运
2015-11-04 10:19
没有固定话题 → 采访类 → 注意听问题
→ 问题很有可能就是题目的题干
结题技巧（见附图）
1.提问者很有可能问6-7个问题 2.最后一个很有可能是无效问题 3.重点难点问题在第5,6
（所以前面几题不用被各种大词表达吓住,骗人滴,只听数字和关键词,别的不用管）
冠词用法
《Discussing trends 1》的笔记：
需要掌握的有用词汇或用法：
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• profit-driven：以利益为导向的 • risk sth. in：用……来冒险
e.g. risk huge amounts in alternative energies • rush to：冲进，涌入 • high-efficiency：高效 • as... as...
e.g. twice as much per kilowatt-hour as power from the grid
文中表示举例的句型： 1. Take energy, for example. 2. Solar power is one such case.
3. One producer of high-efficiency solar-power cells, for example, was recently…
4. Cautious investors can't forget that a similar optimism was responsible for the peak in e-business stocks in the nineties before the crash.
5. In the case of solar power, …
6. In the USA, for example, Uncle Sam now gives…
描述趋势的词语:
描述趋势：核心思路：大趋势 + 顶点底点转折点 →“三点”原则
《Discussing trends 2》的笔记： 描述趋势的形式：
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1. recommendations / ideas — facts (trends) → 行动力强，结果为导向，煽动性较强
2. facts (trends) — reasons — recommendations → 分析力强，煽动性较弱 2015-11-06 09:57
P113页
写作中可能出现的信息： 1. 政府
2. 其它能源
3. 其它投资公司
4. 回报时间（short-term & long-term） 好的信息：
1. 公司有保障（创建于1995年，全球供应）→ 公司历史悠久，规模大… provide reliable and environmentally clean electric power throughout the world.
2. 全球需求稳定增长（缓慢 → 上升 → 放缓）
• 快速上升：rocket / shoot up / soar • 稳定增长：grow /ascend 3. 保障未来5年销售的订单量 • publicly : adv. 国有地，公有地 不好的信息：
股票跌至最低点（∵ 原材料硅短缺）
… a shortage of silicon — the material needed to make solar cells — will hurt manufacturers.
... Sungreen specialises in a technology which aims to reduce the amount of silicon needed.
The Company expects to exploit its technology... to reduce manufacturing costs through its new silicon-saving technology. 2015-11-07 10:09
要求：根据金字塔原则，将以下信息组织起来。 可考虑加入的信息： 1. 政府 2. 其它能源 3. 其它投资公司
4. 回报时间（short-term & long-term） 必须加入的信息：
1. 公司有保障（创建于1995年，全球供应）→ 公司历史悠久，规模大 2. 全球需求稳定增长（缓慢 → 上升 → 放缓） 3. 保障未来5年销售的订单量
4. 股票跌至最低点（∵ 原材料硅短缺） Dear Mr. Green,
In response to your enquiry about investing in Sungreen, I would consider it as a wise choice for a long-term investment because it is stable, reliable, and profitable.
The 190 million euros investment for the next five years from Mainline Energy along with the constantly growing global demand guarantees a
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steady financial increase. 2015-11-07 11:03
One other thing to consider is its enviable reputation. Their long-term cooperation with publicly traded companies, for example, Mainline Energy, enhances its strong capability to lead in eco-friendly power industry.
Despite the fall of its stock caused by technical problem which can be solved in the near future as confirmed by analysts, I will still suggest investing in Sungreen in the long term. The fact that Sungreen has already been exploiting the new technology makes it a good investment opportunity. Purchasing its stock at a fairly low price today could earn a huge profit tomorrow.
Overall, I would strongly re
commend investing in Sungreen for a long term.
Should you have any enquiries or further requests, please feel free to contact us.
Sincerely, xxx
《Reading Test: Part Three & Speaking Test: Part Three》的笔记： Express an opinion:
I think… / In my opinion… / I feel that… / It's important that… Compare and contrast information:
On the one hand... on the other hand... / likewise / similarly Ask the other person for their opinion:
What do you think? / How do you feel about… / Do you agree? Ask for clarification or repetition:
Do you mean…? / Sorry, I don't quite follow you. Can you repeat that? Agree: That's right. / Yes, and… / I agree… / Sure.
Disagree: I know what you mean, but… / Yes, but… / Don't you also think, though, that…
Speaking Test: Part Three的测试目的： 1. 快速反应能力 2. 对话题的敏感度 3. 英语交流能力 Interesting!
Pity! / Poor you! 生活化
I'm sorry to hear that. 商务场合 考场tips:
：考试顺序按姓氏的字母顺序排列，以一组考生中姓氏字母靠前的为准 § 指定搭档的考场：考号相邻的考生为一组
如何选搭档？
自由搭档的考场：找口语水平相当的搭档 指定搭档的考场：和搭档进行练习 一、熟悉语音语调 1. 发音不好的搭档：
1) Hmm, I see. In other words… Right? / So, what you mean is…
2) 抓住对方问题中的关键词，进行猜测 2. 语速过快的搭档 → 暗示其放慢速度
Would you slow down a little bit, please. / Sorry. I didn't catch you. 2015-11-08 14:34
二、明确谁开场 & 谁结尾
口试的三个部分对应：interview, presentation, meeting 主持会议的常用语，会议流程，同意与不同意的表达 (I see your point…
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/ I agree with you in a certain degree.) 三、注重交流能力 2015-11-08 14:36
四、注意逻辑性 → 指路词 1. 逻辑 First, …
→ 第二层结构：To begin with, ...；Moreover... / Meanwhile... / Furthermore...；Last... / Finally... Second, … Third, …
In conclusion, … 2. 关系
For example, ... / Likewise, ... / However, ... 2015-11-08 14:36
BEC中级考试分数构成： 阅读：30分（1分 × 30） 写作：30分（10分 + 20分） 听力：30分（1分 × 30） 口语：30分
BEC中级考试成绩说明：
通过等级：A、B、C → 总成绩
未通过等级：B1（未通过但将获得B1级商务英语成绩证书）、F (Fail) 每一项成绩：优、良、合格、薄弱
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BEC总复习笔记
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48
49
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BEC考试题目部分
BEC口试部分
《Part1 话题问答 1》的笔记： Part1
第一阶段：寒暄问题
自我介绍，基本信息（来自哪里，现在是学生还是工作，是什么专业，什么工作）
what do you like most about your job（study） 第二阶段：考官问题
这个阶段的方向，性质问题有六个：1 business meeting
2 foreign languages at work 3 market research 4 business consultants 5 company buildings 6 managing change
tip1：开头句子三大法宝
1. 谁……干……什么样的……嘛……（介词短语、分词短语、从句……） 2. It is good for me to do something.
3. There is … （in 哪方面或doing something）
问题1：Do you prefer to have a lot of things planned for each week, A? [ Why? / Why not? ]
计划有利于按时完成任务
→ Having a lot of things planned for each week is good for me to finish tasks.
合理分配时间（而不至于……）
→ I can also reasonably manage my time instead of rushing through some important tasks while spending too much time on some unimportant tasks.
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提高版：
→ Having a lot of things planned is beneficial for me to complete my tasks and missions on time.
→ Moreover, I can also appropriately manage my time for the whole week to avoid possible consequences of rushing through some important missions while wasting too much time on some trifles.
总结：使用积极主动的词汇，不重复；句子之间的连词不要重复
Tip2：定义 问题2：Do you think it's essential to arrive on time for business meetings, B? [ Why? / Why not? ]
抓关键词：essential, on time, business meeting 思考：
1. It is important but not essential …
2. on time就能怎样，不on time就不能怎样
It is （considered） a human virtue to be on time for an appointment, whether it is a personal gathering or a business meeting. on time就能怎样，不on time 就会有什么不好的后果
→ When you are on time, everything scheduled can be proceeded properly; When you are late, any possible negative consequence might be caused, （先总讲，再举例）for example, your business partner would think that you are not a reliable person →
your business partners （especially people from the West）would regard you as an unreliable person （to cooperate with）.
3. 不是business meeting就不一定非得on time，因为……而business meeting一定要on time，因为……
There would be any possible negative consequence, for example, ... Sample 2）：第三种思考
It is universally accepted that it is a human virtue to arrive on time for any appointment.
While it is acceptable to
be late for a personal appointment because people tend to be quite tolerant with others when they need relaxation after work, it is considered a must to be prudent in doing business, which is not a joke.
Therefore, we say it is essential to arrive on time / be punctual for business meetings
问题4：B, do you think business people will have fewer face-to-face meetings in the future? [ Why? / Why not? ] 关键词：will, fewer, face-to-face 思考：will →“会”越来越少，不是“应该”越来越少；face-to-face meetings少 → 远程会议（网络，电话……）多 tip 3：句型
随着…… e.g. with the development of... ( 建议少用 ) with the advancement / progress of …
越来越多的谁干什么样的嘛了，是为了什么或者导致了什么结果，
e.g. in order to / result in / contribute to / lead to / bring about 2015-10-18 17:33
tip4：思考理念
对于你认为。。。。。的类型的问题，考虑 会怎么样有什么好处，不会有什么坏处 抓住关键词。
句型结构：with，ing，ed
问题2：Do you think companies should provide foreign language courses for their employees, B? [ Why? / Why not? ] 关键词：should，foreign language courses 思考：
1. 公司should不should，标准是什么？能让公司更好的发展，能给公
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司赚钱（带来更大的经济收益）
2. 提供的是foreign language courses, which能够提高员工的外语水平，从而更好地跟不同国家的商人进行交流，做更好的生意。
I do support that companies should provide foreign language courses for employees （staff）, which would enhance their communicative competence in exchanging ideas with people from different countries, thus doing better business and gaining better economic returns for the company. 2015-10-18 19:16
问题3：A, do you think employees should contribute to the cost of their language training? [ Why? / Why not? ] 关键词：contribute to
思考：出一部分钱的好处 / 或者有没有必要出钱 → 从人性角度出发思考，自己跟公司都出钱，大家都为同一个目标努力和负责，从而更好地进行language training或使得公司气氛更加融洽。
I do agree with the concept that employees should contribute to the cost of their language training, …
让：make / let（不拦着；提议；使役动词）× lead sb to √
… which would lead employees to feel that the company and individual are making joint efforts for the company, thus better harmonizing atmosphere at the company. 2015-10-18 19:17
一、开不了头？句子三大法宝：
1. 谁……干……什么样的…… 嘛……（介词短语、分词短语、从句……）
2. It is good for me to do something.
3. There is … (in 哪方面或doing something)
二、一时想不出原因怎么办？ 定义！—— 这是什么？
三、句型：随着……，越来越多的谁+干+什么样的嘛了， 是为了…… 或which result in / contribute to / lead to / bring about什么结果
问题1：Do you think it's a good idea for companies to use business consultants, A? [ Why? / Why not? ] 关键词：consultant
思考：为什么要consultant？consultant用来干嘛的？自己不行吗？ 回答（利用对比思路）：顾问提供专业建议、专业知识、分析公司情况 → 为了公司能够更好地发展；没有顾问 自己探索 会走更多弯路 会：would, might, tend to 更容易：more easily 费时的：time consuming
Yes, it is a good idea for companies to use business consultants，who are usually able to offer professional advice and professional expertise, and analyze conditions and situations for the company to further expand the company.
Without consultants, the company would have to experience hardships, setbacks, turns and twists themselves so as to accumulate valuable
experience for company expansion.（growth） 2015-10-18 20:03
问题2：
：What do you think could be one advantage of working as a self-employed business consultant, B? [ Why? ] 关键词：self-employed
思考：self-employed consultant VS 咨询公司， self-employed有什么优势？ → 自由度大，不受公司的约束 2015-10-18 20:04
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问题2：What do you think could be one advantage of working as a I do not think I need a lot of business experience to be a consultant because self-employed business consultant, B? [ Why? ] 关键词：self-employed 个体户 思考：self-employed consultant VS 咨询公司，self-employed有什么优势？ → 自由度大，不受公司的约束 → 公司规章制度、竞争等的约束 One of the advantages of working as a self-employed business consultant is （在于lies in, consists in his / her ability to offer / capability of offering）that he / she can offer his / her professional opinions without the restrictions of company regulations, which may well be an obstacle for the consultant to do the job. 2015-10-18 20:05 问题3：A, do you think the use of consultants will increase in the future? [ Why? / Why not? ] 思考： 会increase，因为市场细分，专业性，效率高，少走弯路 Sample： Yes, I do think more consultants would be used in the future in that they can save a lot of time and energy for the company, which leads to higher efficiency. （Otherwise, the companies
might have to experience turns and twists themselves.） 2015-10-18 20:09
问题4：B, do you think you need a lot of business experience to be a consultant? [ Why? / Why not? ] 思考：
需要 → 只有自己亲身经历的事情才能成为自己的知识去运用；
I think I need a lot of business experience to be a consultant in that only through my own experience can I implant knowledge deeply in my mind so that I will be able to offer my professional advice and recommendations. 不需要 → 可以从书上、网络上学到很多cases。
I am a knowledge converter who can turn what is learned from books, the Internet and other stories into my conclusions, which I can use in offering opinions and recommendations to companies. 2015-10-18 20:09 TIP 5prefer类型的话题： I prefer A to B in that A can .....while B world /cannot..... I prefer A to B in that A can......which cannot be found in B . 本讲主要内容： 1. 话题：Business Consultants，Company Buildings 2. prefer类话题公式： I prefer A to B in that A can … while B would / cannot … I prefer A to B in that A can … which cannot be found in B. 3. 句子结尾（尤其是which已经用过的情况下）thus doing... 4. 54
《Part2 个人陈述》的笔记： Part2
一、流程：
1、三个topics中选择一个 2、准备一分钟 3、讲一分钟
4、回答partner的问题
二、Presentation的一般处理法（炮制法） Example：
A：What is important when … ? ordering goods online • Efficient website • Delivery time tip 7：百搭开头
There are generally / normally two elements / factors that are important when +题目.
思考点，然后展开句型（几个点不要有重复单一的句型）：谁干嘛？（列表思考，防止有句式上的yufa错误） It is good for sb .... There be句型
总——分——总的结构句式
总句——百搭开头，说三个点是重要的（如上）； 分句——用上面的三个句子展开提示点； 总句——见下图 In Sum
“谁干嘛句型”的示例
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三、举例，话题
找工作的时候什么更重要？ 地点，工资，好同事
找工作的人： job-seeker
1.交通方便之处：
a place with convenient transportation transportation-convenient place important = of importance
a potential market = a market of great potential. 2.表现得更好：
perform better = make better performance in a good environment
in a comfortable environment
There are generally / normally three elements / factors that are important when looking for a new job：location, salary and good colleagues.
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With the accelerating pace of modern life,job-seekers perfer to find a job near their home or in a place with convenient transportation thus saving time and energy which would otherwise be wasted on the way to office.
it is one of the purpose of finding a job for job-seekers to earn money (satisfactory amount of money) which is adequate to support the family. therefore, salary is also an important factor to be taken in to account.
People tend to/prefer to work in a harmonious environment especially with good colleagues which would enable them to take better performance thus gaining a more handsome income.
In sum, when looking for a new job,location, salary and good colleagues are significant / the most important elements / factors, which meet the need of most people in job-hunting.
homework :
话题2：Attending a job interview What is important when … ? attending a job interview • Arriving on time • Looking professional
话题3：Deciding whether to work for a competitor company What is important when … ?
deciding whether to work for a competitor company • Culture of competitor company • Prospects of competitor company 话题4：Considering a career change What is important when ... ? considering a career change • Further study or training
• Opportunities for future promotion
话题5：Considering whether to take a job abroad What is important when … ?
considering whether to take a job abroad
• Cost of living
• Working conditions
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BEC写作部分 Report
写作的part2 类型 订单类
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Dear xxx:
This is an order for the following merchandise:
(enumerate the orders and the specific description for each 列出订单内容配以相关描述)
We will greatly appreciate it if you will ship all the orders as soon as possible via...
(your intended transportation company and the deadline 运输物流和最后期限)
Payment terms shall be standard just like the previous purchase orders. (付款方式和条件)
Please inform us immediately if you have any questions regarding this transaction. If so, kindly direct it to... (name, address, and phone number 联络方式）
Thank you for your prompt and expeditious handling of this order. Sincerely, xxx
payment on delivery (POD) 货到付款
投诉类
1. State compliment
I've enjoyed being a client of yours for many years.
I've always believed in your high service standard / excellent quality / speedy delivery... 2. State your purpose
I am writing regarding…
... bring this matter to your attention. 3. Explain the situation
… does not perform as advertised. I noticed the error in…
… not up to your usual standard of... 4. Give some suggestions I'd like to be reimbursed for…
Could you please refund my money?
写作练习：
官方真题第二辑 Test 4 PART TWO
• You are in charge of technical resources in your company. You have just received a letter from the Customer Services Manager at JLM Communications, who are installing a new telephone switchboard at your offices.
• Look at part of the letter below, on which you have already made some handwritten notes.
• Then, using all your handwritten notes, write a letter to JLM'sCustomer Services Manager.
• Write 120-140 words.
• You do not need to provide postal addresses.
示例文章：
Dear Sir or Madam,
I would like to thank you for your letter, dated 15.5.2003.
Firstly, unfortunately, we have an international conference on the 10th of
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June. Therefore, this date is not convenient for us. Could you please start at the 11th of June? Furthermore, we would like to know how long the work will take.
Concerning the numbers. The system you announced seems to be difficult. Is there an easier way to handle this problem with different numbers?
As for our further requests, could we have a direct telephone number as well as the name of the person dealing with us?
We are looking forward to paying the bill as soon as the work is successfully finished in case of any unforeseen problems.
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